Common Questions for Tenants
What do I do in an emergency if the office is closed
What if I cannot be home for Repairs
Can I use my own carpet cleaner on vacate
What if I lock myself out of the property
What do I need to do if I am going to vacate at the end of my lease
Can we put a temporary pool up for summer
What if we find pests at the property
What happens if I have someone that would like to move in with me
What if I cannot continue with my lease until the end of the contract
What if we have damaged the property
Please contact your Property Manager, accidents can happen but you will be responsible for any damage caused by yourselves or guests entering the property under your lease. Please do not attempt to rectify the issue yourself as this can result in further costs. If the property is damaged through environmental threats or a break in please contact your Property Manager immediately.
What do I need to do if I want to get a pet
Please contact your Property Manager, confirmation will need to be sought from the owner. Your Property Manager will need the age and breed of the pet you are considering. The owner is under no obligation to accept a request, there are restricted breeds of dogs that will not be accepted. If confirmed a pet bond of $260 will need to be paid, this is for the approved pet only. Any damage caused by a pet will need to be rectified at the tenants cost. Yard is to be cleaned free from faeces, a flea treatment is required on vacate at a tenants cost.